COVID-19 is a rapidly changing situation. Keeping our students, faculty and staff safe, healthy and informed is our top priority. We continue to be diligent in updating our FAQ, resources and support for the BSMCON community in this difficult and unprecedented time. Your questions help to inform our FAQ and we welcome your inquiries and questions at


BSN Student Final Exam FAQ - updated April 10, 2020

Click Here for BSN Student Final Exam FAQ

General FAQ 

Is the College open?
Yes; Bon Secours Memorial College of Nursing will continue to operate during regular business hours. 

Can students come to campus?
No; please do not come to campus. In an effort to protect community health, students are not permitted on site. The only exception is to return library books in the dropoff box outside the main entrance.

Is the College moving to online classes?
Yes. Starting March 23, all class instruction will resume in an online format for the foreseeable future. More detailed information will be communicated directly to students.

How will students receive advising support?
Academic advising will be offered remotely, either online or over the phone. The Office of Student Success will be communicating directly to students regarding student success support. 

How can I access the library during this time?
If you need library support, the College Librarian will be available by phone or email to offer library support services. She can be reached at (804) 627-5340 or by email: Please check out the Library Support tab to the left for additional resources.

How can I return my library books to the College?
Students must return any checked-out book to campus by May 22. They can be dropped off Monday – Friday between 8am and 4pm in the marked bin by the front door for the receptionist to retrieve. Students should send an email to the College Librarian, Tina Metzger,, notifying her which books were dropped off and when.

How can students effectively take notes without printing access?
We realize some of you are used to printing notes; however, consider the following strategies: 

  • As you watch the PowerPoint lecture, capture key points electronically in the notes section of the PowerPoint document.
  • Pause the video lecture when necessary to write notes.
  • Write your notes on paper using categories and topics, this can help you identify what you need to review.
  • For additional note taking tips and strategies contact your success advisor.

Is there a resource to contact if I am feeling anxious about the COVID-19 situation?
If you are experiencing increased anxiety related to COVID-19 or if you need individual confidential counseling, please log into MyLifeExpert (free 24/7 access). Visit and enter the company code (ask your success advisor for the code), your student email, and create a unique user name if you're a first time user. 

What should I do if I'm not getting text messages from the College with important updates?
Please update your Student Portal Account to ensure we have your most recent and accurate contact information.

Will campus student events be cancelled?
Yes. All student gatherings and activities have been cancelled for the foreseeable future.

Do you plan to hold the May Commencement ceremony?
Unfortunately, we are unable to hold the May ceremony due to the 'stay at home' order issued by Governor Northam, in place until June 10. We are now looking at creative ways to commemorate the May 2020 class, including plans for holding the commencement ceremony at a later date. We will continue to share details about these developments as they become available.

Is the College donating its PPE to Bon Secours hospitals during the COVID-19 health crisis?
Yes. We have been working with our health system to donate usable PPE for patient care.

Has anyone in the College community been diagnosed with COVID-19?
There are no reported cases of COVID-19 affecting the BSMCON community at this time.

How is the College keeping students, faculty and staff informed?
Direct communications will be sent to the College community as needed and posted to the College's COVID-19 webpage.

How is Bon Secours Mercy Health involved in planning and response?
Bon Secours Mercy Health continues to monitor this rapidly evolving situation. Please visit the Bon Secours Monitoring Coronavirus page for more information.

Is there a number or email I can use to ask questions?
Please call (804) 627-5300 or send an email to COVID-19 Response if you have additional concerns or questions. 


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